SEI Communications

Hearing Aid Compatible Models offered for sale

These handsets have been tested and rated for use with hearing aids for some of the wireless technologies that they use. However, there may be some newer wireless technologies used in these phones that have not been tested yet for use with hearing aids. It is important to try the different features of these phones thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult service provider, SEI Communications, or the manufacturer of the handset for information on hearing aid compatibility. If you have questions about return or exchange policies, consult SEI Communications.

  • Hearing Aid Compatibility (HAC) for Wireless Devices

  • Hearing aids do not always function well with wireless handsets. Hearing aids operate by using a microphone to pick up sound waves, converting the sound waves into electrical signals to be amplified. Distortion or amplification of unwanted sound (noise) often occurs.

    The FCC's hearing aid compatibility requirements address hearing aids that operate in either of two modes - acoustic coupling ("M" rating) or inductive coupling ("T" rating). Hearing aids operating in acoustic coupling mode receive through a microphone and then amplify all sounds surrounding the user, including both desired sounds, such as a telephone's audio signal, and unwanted ambient noise. Hearing aids operating in inductive coupling mode turn off the microphone to avoid amplifying unwanted ambient noise, instead using a telecoil to receive only audio signal-based magnetic fields generated by inductive coupling-capable telephones. The FCC's "M" and "T" ratings indicate whether a handset can be expected to function well with a hearing aid and are generally marked clearly on the handset packaging. The "M" or "T" rating does not guarantee that the handset will function without distortion or noise, so SEI Communications recommends that you test the handset before purchasing.

  • Levels of Functionality

  • SEI Communications offers HAC-compatible handsets and devices in all major price categories, including low-cost ("Low" level) (<$100), moderate-cost ("Moderate" level) ($100-$250), and high-end/feature-rich ("High" level) (>$250). Costs generally correlate with the number of features, but, if through experience, SEI Communications finds that a certain handset contains features that work well with hearing aids, such as volume control, it will be labeled accordingly with an "A" level for functionality. SEI Communications' sales staff is trained to assist all existing and prospective customers looking for a HAC-compliant device/handset. HAC-compatible handsets and devices vary in their inherent "levels of functionality", but typically at least one (1) HAC-compliant handset/device with features and services typical of its price category can be found that meets each customer's price range.

  • Models Offered for Sale

  •   Apple Phones 4G HD  Rating
    iPhone 7 - 32GBHIGH
    iPhone 8 - 64GBHIGH
    iPhone 8 PlusHIGH
    iPhone XR - 64GBHIGH
    iPhone 8 - 256GBHIGH
    iPhone XR - 128GBHIGH
    Iphone 8 Plus - 256GBHIGH
    iPhone XS - 64GBHIGH
    iPhone XS Max - 64GBHIGH
    iPhone XS - 256GBHIGH
    iPhone XS Max - 256GBHIGH
      Samsung Galaxy 4G HD  Rating
    Samsung Galaxy J3 - J337MODERATE
    Samsung Galaxy A20MODERATE
    Samsung Galaxy A50HIGH
    Samsung G960 Galaxy S9HIGH
    Samsung Galaxy S10E G970 128GB Black E G970 - 128GBHIGH
    Samsung G965 Galaxy S9+HIGH
    Samsung Galaxy S10 G973 - 128GB BlackHIGH
    Samsung Galaxy S10+G975 - 128GBHIGH
    Samsung N960 - Note 9 - 128GBHIGH
      Motorola 4G HD  Rating
    Motorola XT1922 G6 PlayMODERATE
    Motorola G7 PowerMODERATE
      ZTE 4G HD  Rating
    ZTE Cymbal Z-233LOW

    *Available devices can change frequently. Additional devices are available to order. This is not an all inclusive list - please ask if you are looking for something that isn't listed. Please call our office at 1-888-200-8077 Monday - Friday, 8:00 a.m. - 4:30 p.m. for additional details.

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